Updated 19 May 2026

Privacy Policy

How VyaparGateway handles your information when you visit our website, sign up for an account, or use our free tools. Aligned with India's IT Act 2000 and the DPDP Act 2023.

Sells data?
Never
Trains AI on data?
No
Data residency
India

In short: We collect the minimum information needed to run our software for you. We do not sell your data and we do not use it to train third-party AI models. Customer-side UPI authentication stays inside the customer's payment app and is never seen by us.

Effective: 19 May 2026 · Last updated: 19 May 2026

1. What we collect

  • Account information you provide at sign-up, such as your name, business name, mobile number, email, and website.
  • Service usage records generated while you use the dashboard or the Service — for example, order references, amounts, and timestamps.
  • Basic technical data from your browser or device, such as IP address and pages visited, for security, troubleshooting, and analytics.

Our free QR code generator and GST calculator run in your browser. We do not transmit the values you enter into them to our servers.

We do not collect or store customer UPI PINs, card numbers, CVVs, netbanking credentials, Aadhaar numbers, or biometric data.

2. How we use it

  • To provide, operate, and improve the Service.
  • To bill your subscription and issue invoices.
  • To send transactional messages about your account, billing, or security, and — with your consent — occasional product updates.
  • To meet our legal, tax, and audit obligations under Indian law.
  • To keep our platform secure and prevent abuse.

3. Sharing

We share information only when needed to operate the Service:

  • With service providers that help us run the platform (such as cloud hosting, email delivery, and analytics), strictly under written agreements that limit their use of the data to providing the service to us.
  • With law enforcement or regulators when required by a valid legal order under Indian law.
  • In connection with a merger, acquisition, or sale of our business, with prior notice to you.

We do not sell your data to advertisers or data brokers, and we do not use it to train third-party AI models.

4. Cookies

We use first-party cookies to keep you signed in, remember your preferences, and measure how the site is used. You can clear or block cookies in your browser settings; some parts of the dashboard may not work correctly without them.

5. Security

We use industry-standard technical and organisational measures to protect your information, in line with the "reasonable security practices and procedures" standard under Rule 8 of the Information Technology Rules, 2011. No system can be guaranteed completely secure; please use a strong, unique password for your account.

6. Retention

We retain your information for as long as your account is active and for the period afterwards that is reasonably required to meet our legal, tax, and accounting obligations under Indian law. You can request deletion of your account at any time, subject to those obligations.

7. Your rights

Subject to applicable law (including the DPDP Act, 2023), you have the right to:

  • Access the personal information we hold about you.
  • Correct any inaccuracies in it.
  • Request deletion of your account, except where retention is legally required.
  • Withdraw consent for marketing messages at any time.
  • Raise a complaint with our Grievance Officer (Section 9).

8. Children

The Service is intended for businesses and is not directed to children under 18. We do not knowingly collect information from minors.

9. Grievance Officer

Under the Information Technology Rules, 2011, you may contact our Grievance Officer for any complaint about how your personal information is handled:

Email: [email protected]

Response time: We acknowledge within 48 hours and aim to resolve within 30 days.

10. Changes

We may update this Privacy Policy from time to time. Material changes will be notified by email or an in-dashboard notice before they take effect.

Questions about your data?

Reach our team at [email protected] — we respond within one business day, in English or Hindi.